R. Bruce Heppenstall, M.D. Professor of Orthopaedic Surgery – Penn Medicine

Dear Mike, This is just a note to thank you for your extremely valuable help in aiding me in selling my house at 400 Spruce Street. Over the years I have sold many homes in the Main Line, and I had Fox and Roach representing me at that time. However, I have never had a realtor as thoughtful, pleasant and knowledgeable as yourself. From the first day we met, you advised me that you would have my house sold within two months. You said it with a distinct voice of authority, and you were correct! It is one thing to have a realtor that has your house shown on various days during the week and weekend. It is entirely another thing when the realtor goes out of his way, such as you have done for BJ and myself. Your team is very impressive. It is my impression that your self confidence and your connections within the real estate market, as well as what I have written above, explains why you have such a remarkable reputation. I can assure you that if I have any of my associates within the University of Pennsylvania Health System looking for houses to buy or sell, you will be the man since you go that extra mile. I have nothing but fond memories of this experience. Your have my permission to show this letter to any potential buyers or sellers in your business. Warm Regards, R. Bruce Heppenstall, M.D. Professor of Orthopaedic Surgery Penn Medicine

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