It was our first time purchasing a home and we were very fortunate to have Melanie as our agent! From the beginning she was very patient in explaining the whole home buying process. When we began to look at properties, she was great in teaching us what to look for in a house and giving us her honest valuation of each property. Furthermore, Melanie is always available via phone/email and would try to get us showings as soon as properties hit the market. When our initial offers fell through, Melanie was always encouraging and trying to keep our spirits up. When we finally got our dream house, we could not be happier! In short, if you want someone who will treat you like family, give you truthful opinions on each property, and go the extra mile to make sure you get your dream home, then Melanie is your gal!